1. General Principles
Protecting your privacy is very important to us. We have developed this Privacy Policy to protect your
personal information and keep it confidential.
We do everything we reasonably can to protect your rights of privacy on systems and websites
controlled by us, but we are not liable for any unauthorised or unlawful disclosures of your personal and
confidential information made by third parties who are not subject to our control, for example advertisers
and websites that have links to our Site. You should take note that the information and privacy practices of
our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different
from ours.
We also cannot warrant the security of the information, which you transmit to us.
We categorise information about you (collectively referred to as "Personal Information") as
follows:
- Profiling Information:
Information which you provide when you Subscribe or register for a Service
- Information about your personal identity such as race, gender,
marital status, religion, age etc.;
- Your financial information such as your banking details and any
information relating to your income and lifestyle levels; and
- Your contact details such as your physical addresses, postal
addresses, telephone and fax numbers and the like
- Payment and Account Information: Your account history with us
including (without limitation) all billing information and communications, payment history etc.
We maintain this in encrypted form on secure servers
- Service Usage:
Information about your navigation using our Services, for example the URLs of websites, which you visit
and from which you request downloads.
- Log information:
Information such as your web request, IP address, browser type, browser language, date and time of
request.
- Transactional Information:
Transactional history (other than banking details) about your e-commerce activities.
- Correspondence Information:
Content, information about your correspondents, and the destination/origin of communications between you
and any other person using our Services, which include email communications, blog, chat room and
discussion board communications, instant message communications, experts forum communications, faxmail
communications, membership of mailing lists etc.
- User IDs:
Your usernames, passwords, email addresses and other security-related information used by you in
relation to our Services.
- Stored Information:
Data either created by you or by a third party and which you wish to store on our servers such as image
files, documents etc.
We only collect your Personal Information to conduct our business and to enable us to deliver and improve
our Services.
We will only disclose your Personal Information in accordance with this Privacy Policy. If we want
to use it for any other purpose, we will obtain your prior written consent.
If you decline to submit personal information to us, then we will unfortunately not be in a
position to provide the Services to you.
Any of your information which you provide when you use our Services in an unencrypted manner
and/or to an open, public environment or forum including (without limitation) any blog, chat room, albums,
community, classifieds or discussion board, is not confidential, does not constitute Personal Information,
and is not subject to protection under Privacy Policy.
Since such public environments are accessible by third parties, it is possible that third parties
may collect and collate and use such information for their own purposes. You should accordingly be careful
when deciding to share any of your Personal Information in such public environments.
Information, which is disclosed publicly, is also shared with our affiliates, third party service
providers, sponsors of competitions etc. unless expressly stated otherwise.
We are not liable to you or any third party for any damages (as defined in Terms and Conditions
clause 14) that you or any third party may suffer howsoever arising from your disclosure of Personal
Information in any public environment. You accordingly disclose information in a public environment at your
own risk.
2. Right to collect
By accepting the Terms you agree that we may collect and store your Personal Information as long as you
Subscribe to or use our Services subject to the limitations set out in this Privacy Policy.
- We collect your Profiling and Account Information for the
following reasons:
- We need your identity details, contact details, banking
information and account history to manage our relationship with you and provide Services to you.
We will only disclose this information as provided for in clause 3 below.
- We use certain of your information in an aggregated form to
compile statistical and demographical profiles for our business and marketing activities. We may
disclose such information about you, provided that the information is in an aggregated form that
is not capable of being used or interpreted in such a manner as to identify you.
- We collect and store your Service Usage and Transactional
Information to:
- determine and verify the Service Charges payable by you and to
administer our relationship with you;
- comply with any statutory or regulatory requirement;
- compile statistical and demographical profiles about you for our
business and marketing activities and to customise our Services to you. While we are entitled to
use such information about you for our own internal business purposes without limitation, we
will only disclose it in a non-aggregated form which is not capable of being used or interpreted
in such a manner as to identify you; and
- monitor your use of our Services for the purposes of ensuring
compliance with our User Rules.
- We collect and store your Correspondence Information and
Personal Identifiers to:
- comply with our obligations under clause 3 below; and
- monitor your use of our Services in order to ensure your
compliance with our User Rules as provided for in clause 3 below.
We will only disclose Correspondence Information and Personal Identifiers under clause 3 below.
We may scan your Stored Information to ensure that you comply with clause 3 below.
Any Personal Information which we collect and which we may use in an aggregated format is our
property. We may use it, in our sole discretion and without any compensation to you, for any legitimate
purpose including (without limitation) the commercial sale thereof to third parties.
Some of our own websites use "cookies" so that we can provide you with more customised information
when you return to our website. "Cookies" are used to store user preferences and to track user trends, so as
to enhance your interactive experience and generally improve our Services to you. You can set your browser
to notify you when you are sent a "cookie", giving you the chance to decide whether or not to accept it. If
you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using
that Cookie.
You may update your Profiling Information at any time by using the personalise function.
You acknowledge and agree that in the interests of improving personalisation and Service
efficiency, we may, under controlled and secure circumstances, share your Personal Information with our
affiliates (an entity which is our subsidiary or holding company or a subsidiary of our holding company or
an entity which controls, is controlled by or is under common control with us).
3. General exceptions
If we are required to intercept, disclose, monitor and/or store your Personal Information:
- by law;
- to conduct our business;
- to secure our systems; or
- to enforce our own rights, we will do so in the manner as
prescribed by legislation.
Such interception, disclosure, monitoring and storage may take place without your knowledge. In that case,
we will not be liable to you or any third party for any damages (as defined in Terms and Conditions clause
14) howsoever arising from such interception, disclosure, monitoring and storage.
In order to ensure that all our Users comply with the User Rules, we may monitor your Personal
Information to the extent that this may be required to determine compliance and/or to identify instances of
non-compliance.
To ensure that the security and integrity of our Services are safeguarded, we may monitor your
Personal Information. This monitoring may include (without limitation) the filtering of incoming and
outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or
unlawful, defamatory, obscene or otherwise undesirable material or content.
We may under certain circumstances procure an element of the Services from a third party service
provider for example we may use third party advertising companies to serve advertisements when you visit our
Website. To the extent that it may be necessary, and solely for the purposes of providing the Service to
you, you agree that we may disclose to such third party any of your Personal Information that may be
necessary for the procurement of services from the third party. These companies may also use information
(not including your name, address, email address or telephone number) about your visits to this and other
Web sites in order to provide advertisements about goods and services of interest to you. More information
about this practice and your choices about not having this information used by these companies would be
available with the respective third parties.
In addition to the general limitation in the Terms, we will not be liable to you or any other
third party for any damages (as defined in Terms and Conditions clause 14) suffered by you or any other
third party howsoever arising from the disclosure of your Personal Information. Your only remedy under such
circumstances will be to end this agreement.